This legislation calls for a hearing to evaluate how well San Francisco's 311 service is performing and to discuss plans for improving its efficiency and coordination with city departments and the community. It also requests a report from 311 and the Office of the Budget and Legislative Analyst on these issues.
Hearing on the performance of San Francisco’s primary customary service response center, 311, and plans to address inefficiencies and improve coordination with City departments, community stakeholders and services, and the public, and how this relates to the Shine on SF Partnership; and requesting 311 and the Office of the Budget and Legislative Analyst to report.
How it got here
The legislation originated from a request to assess and improve the performance of San Francisco's 311 service response center.
Supervisor Haney introduced a hearing request to evaluate the performance of the 311 service response center and its coordination with city departments and community stakeholders.
The Board of Supervisors' Government Audit and Oversight Committee referred the hearing request to the 311 department and the Office of the Budget and Legislative Analyst for further review.
The Clerk of the Board officially referred the hearing request to the relevant departments for their input and reports.
The hearing request was filed by the Clerk of the Board pursuant to Rule 3.41, indicating it was no longer active.
Reconstructed from attached documents & the official record