Resolution authorizing the Office of Contract Administration to enter into a Fourth Amendment to the contract between the City and County of San Francisco and Language Line Services, Inc. for the purchase of telephonic interpretation services for City departments, increasing the contract amount by $1,794,000 for a total contract amount not to exceed $11,694,000 and extending the term by six months to July 31, 2022, for a total contract duration of four years from August 1, 2018, through July 31, 2022.

The Office of Contract Administration issued a Request for Proposals (RFP) for telephonic interpretation services, which was required by the San Francisco Administrative Code.

The City awarded a contract to Language Line Services, Inc. for telephonic interpretation services, with an initial not-to-exceed amount of $4 million and a term of two years.

The contract was amended to increase the not-to-exceed amount to $5 million due to increased usage of services.

The contract was further amended to increase the not-to-exceed amount to $9.5 million and extend the term to July 31, 2021.

The contract was amended again to increase the not-to-exceed amount to $9.9 million and extend the term to January 31, 2022.

The Office of Contract Administration proposed a fourth amendment to increase the contract amount by $1,794,000 and extend the term by six months to July 31, 2022.

The Board of Supervisors adopted the resolution authorizing the fourth amendment to the contract with Language Line Services, increasing the total contract amount to $11,694,000.