Resolution authorizing the Department of Technology to enter into a first amendment to the enterprise agreement (EA) with Carahsoft Technology Corporation to purchase ServiceNow Software Products, increasing the term for an additional four years from August 31, 2025, for a total term from September 1, 2022, through August 31, 2029, and increasing the contract amount by $18,452,904 for a new not to exceed amount of $28,300,000 pursuant to Charter, Section 9.118.

The Office of Contract Administration approved a sole-source waiver for the Department of Technology to procure ServiceNow products from Carahsoft Technology Corporation, as they are the sole authorized distributor for public sector contracts.

The Department of Technology entered into an enterprise agreement with Carahsoft for ServiceNow products, with an initial term of three years and a not-to-exceed amount of $9,847,096.

The Budget and Finance Committee recommended the approval of the first amendment to the enterprise agreement, which would extend the term and increase the contract amount.

The Board of Supervisors adopted the resolution authorizing the first amendment to the enterprise agreement, increasing the contract amount to $28,300,000 and extending the term to August 31, 2029.

The Department of Technology executed the first amendment to the enterprise agreement with Carahsoft, formalizing the new terms and conditions.